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First Name*

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E-mail Address*

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Compaany Information

Company Name*

Store URL*

Phone Number*

Address 1*

Address 2 (optional)

City*

State*

Zip Code (Postal Code)*

Country*

Confirmation of Consent

Able to purchase at least 50,000 JPY per month.*

AGREE

I understand that I may not be able to find a supplier or purchase at a lower price.*

AGREE

I understand that EMOTrade is not responsible for cancellations, refunds, or returns after payment for my own convenience.*

AGREE

I understand that EMOTrade is my agent and that I can make decisions at my own risk, no matter what the outcome. （I understand that EMOTrade is an agent and can make decisions at my own risk, and that I will not blame EMOTrade for any consequences.)*

AGREE

EMOTrade reserves the right to disqualify you at its discretion in light of the circumstances.*

AGREE

Privacy Policy

EMOTrade operates the https://emotrade.biz website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the EMOTrade website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://emotrade.biz, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

2/12/2024 updated

Please confirm that you agree to our privacy policy

Hide Terms

EMOTrade Service Description

EMOTrade (the “Service”) negotiates with third-party sellers to purchase products on behalf of members, and then sends the purchased products to members via a shipping company selected by the member.

The service can not be used in the case the user intends to ship his orders to a Japan domestic address. The service should only be used to ship the purchase to an oversea address outside Japan.

Definition of a Member

A Member refers to an individual or legal entity who has consented to EMOTrade’s terms of use, has requested and consented to use of the service offered by the company, and has been accepted by EMOTrade as a Member of the site.

Limitation of Liability

As explained in the “Service Description” section, the service involves EMOTrade’s purchase of products specified by a Member in accordance with the Member’s instructions.

Therefore, EMOTrade is only responsible for the purchase and shipping of products submitted by a Member. And therefore is not responsible for any claims regarding the description of the products received, any defects, or other claims.

EMOTrade is not affiliated with any EC site, their affiliates, or any other company mentioned on this site. EMOTrade have no affiliation with any sellers.

Please, make sure the item meets your expectations before doing any purchasing.

Alterations to the Terms of Service

EMOTrade reserves the right to modify these terms of service without prior notice provided and without prior acceptance of these terms of service by its user base. Use of the EMOTrade site by the Member means the acceptance of these terms and any modification of these terms.

In the event of significant changes to our privacy policy, we will announce these changes on our homepage and social networks.

Products for which the use of EMOTrade is prohibited

A Member must not use EMOTrade to import the following types of products:

Items weighing more than 30 kilograms or whose size or weight exceeds the limits allowed by the delivery company (Japan Post).
Large items (such as tires, wheels, furniture, etc.) *Please inquire for details when requesting a quote.
Not new items.
Stimulants, cannabis, narcotics or other illicit substances are prohibited.
Food or drink, or any other item that can easily deteriorate or spoil.
Firearms, swords, weapons, ammunition, powders, explosives, poisons and dangerous substances.
Medical supplies and equipment.
Child pornography, adult videos, or other obscene material.
Items containing a magnet (these can be accepted only if shipped by FedEx)
Items containing dangerous substances such as gasoline oil or gas.
Any item containing a lithium battery.
Items whose transport, export, or import are prohibited or restricted by the laws and regulations of either the exporting / importing country, including transit countries, national or local governments.
Items not authorized for transport by the carrier (Japan Post, FedEx, etc.) Any object containing or which may contain gas or compressed air (such as a tire, spray paint can, or gas cylinder)
Dead or living animals or plants.
Importing products containing alcohol may be limited according to your local legislation.
Please inquire about this before request for quote on this category of items.
Other products which EMOTrade considers improper.

Product deliveries

After the delivery of items to our premises, EMOTrade can remove or add packaging.

EMOTrade can tamper with an order on the Member request. EMOTrade can not guarantee the quality of the product, the presence or absence of defects, the authenticity of the product, or that the said product will not violate the laws or ordinances of any countries while the product is en route to the it’s destination.

If we detect an element that violates or is likely to violate the laws and regulations in force, EMOTrade may take measures to report such a situation to the relevant authorities.

If a Member has been the victim of fraud, EMOTrade does not assume any responsibility.

After completing the verification process, EMOTrade performs procedures for shipping or exporting products overseas on behalf of the Member. EMOTrade may, at its discretion, determine the method of delivery, international delivery charges, and other expenses such as postage and handling charges, and/or the costs necessary for the delivery of products according to the weight and size of the goods.

EMOTrade may, at its discretion, decide on a shipping date for the products if the Member cannot specify a shipping date.

The Member acknowledges that in case of dispute or fraudulent action from the seller, or if the items purchased on behalf of the member were never received by EMOTrade, no refund will be possible in the event that no recourse to the sales platform, seller or carrier is possible.

The Member acknowledges that if the product clearly differs from the details that the seller has given in the product description, EMOTrade will be able to raise the issue with the seller, either proceed the return of the product for a refund or replacement.

International Shipping and Refunds

Our company is not a part of any contract of carriage with a carrier for the transportation of a product, and our company assumes no responsibility for losses suffered by a Member in connection with non-delivery, delay, damage, etc. that result from an accident during transport.

Any fees, duties and taxes that may arise before and after the shipment are the responsibility of the Member.

The Member gives all authority to EMOTrade to conclude a contract of carriage on behalf of said Member. None of the estimates of the delivery time of the package appearing on the site are binding for EMOTrade, and the exceeding of these deadlines by the company providing the transport does not, under any circumstances, open the possibility of a partial or total refund of the expenses settled before the expedition.

EMOTrade must complete the delivery process of the product under the responsibility of the Member and in accordance with the instructions of the Member.

Therefore, EMOTrade cannot be held responsible for information relating to the export and import of products, such as the name of the product, the price of the product and the quantity of the product on the invoice, or for the amount of tariffs incurred on the basis of this information, or measures such as import bans, etc. imposed by the country of destination. The Member must be required to pay all customs duties incurred in the importation of the products and taxes collected by the country of destination.

A Member may not change the delivery destination of the products unless the Member submits an application using the form prescribed by EMOTrade. These requests are void if the package has already been taken into account by the delivery provider.

Refusal to provide service

In the situations described below, EMOTrade may refuse to provide the service, even if EMOTrade has previously agreed to provide the service.

When a product is forbidden as defined in our terms of service.
Where the place or address to which the products are to be dispatched cannot be verified.
When the carrier can not transport the products.
When the products are stopped at customs.
When the Member does not pay the purchase price or other charges
When it is found that the cost of purchase or conditions of sale declared by the company or the seller contain an obvious error.
When EMOTrade believes that the products for which the Member has requested a purchase for will be difficult to obtain.
When the Member does not pay the purchase price or other charges on the date designated by EMOTrade.
When the Member does not receive the products on the date designated by the carrier, resulting in a return of the products to Japan.
When the Member does not respect the terms of service.
When any other act is committed that is deemed inappropriate by EMOTrade.
When the User interacts by any way with the seller from which EMOTrade is mandated to purchase from.

Cancellation

When EMOTrade receives a request from a Member for the purchase of the products, the products are purchased by EMOTrade on behalf of the Member. Therefore, a Member cannot cancel a purchase request at its convenience, even if that contract has not yet been executed and it’s the same if the contract has already been executed.

Applicable Laws and Jurisdictions

Japanese laws govern over the terms of service.

If a dispute arises in connection with the terms of service or separate conditions, Fukuoka District Court is the agreed and exclusive jurisdiction of the first hearing.

2/12/2024 updated

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Management	Takashi Tsuruta
Location	T&J Building 7F, 2-2-12 Tenjin Chuo-ku, Fukuoka-shi Fukuoka 810-0001, Japan.
Business day	Mon - Fri